MINDBODY presented Core Value awards for the seven employees that best embodied each Core Value for the year. I received the "Happy and Caring" award.
"Joel's dedication to our customers is an example for the rest of the Data Services team. His communication style is empathetic, both to our internal and external customers, and he makes sure he understands all aspects of the project. In the event that follow up work is required, he makes sure it gets done quickly and with a minimum of disruption."
After consistently being there for my MINDBODY technical support team while transitioning to a new role, my team banded together to nominate me. I was honored to receive the coveted Employee of the Month award.
"Joel embraced knowledge sharing so willingly, and created a great deal of VERY helpful information in the Wiki about conversions. He is a great data specialist, but an even better data sharer. Joel makes Mindbody a sweet place to work."
"It was truly a pleasure to work with a colleague as supportive as Joel for the past two years. I recommended him for a Customer Service position at his former employer which he excelled at. When his aptitude for technical work gained notice, he advanced in the company from Customer Service to Project Management. Myself and our other teammates often came to him with technical questions, which he was always willing to help with. He also spent time collaborating with department heads to offer solutions for challenges with data management. His willingness to help others out made him a joy to work with."
"If there were a picture in the dictionary for optimism it would be of Joel. His mad Excel skills are awesome, and he jumps in to help with anything whenever he can. His pushups, his hugs, his hula skills and karaoke are just part of what makes working with Joel a joy."
"Joel is someone I know I can always count on when I need help with a situation involving a client. He is always happy to take a call when I need him to, and he is very approachable when I have a question or need his input. Joel is wonderful to work with, and a pleasure to know!"
"Joel reached out to me about a client that has been hard to get a training call scheduled with to check in on how things were going with them, and helped communicate to the client in such a way that would encourage them to get back into the onboarding process and be more successful with their upcoming launch, and in the long run! Joel's openness in communicating with me about this is something that will always be helpful between departments as we all collaborate to support clients and their businesses."
"Joel has such a wonderful, caring heart. I know that if I need a hug, a cup of tea, or someone to talk to, he's there to lend a hand. :) Definitely one of the reasons I love coming to work!"
"Joel took a call for me when I was late to a training, even though his shift was over! He is always available to help. Much appreciated Joel."
"Joel is always ready to help out whenever we need any assistance reviewing data. He was happy to hop on a project he had not yet been assigned to ensure the customer got the correct support they needed, to also help cut down on the amount of contact and 3rd-hand information the customer would be recieving."
"Joel is always willing to help and is great at thoroughly explaining topics and solutions. "